By Lynn Gaertner-Johnston
Adam wrote to me about the use of the word please in his company. A word that is supposed to warm up a message is making him question people's motives.
Adam shared these examples, which I have disguised slightly. He is wondering whether they seem manipulative. What do you think?
- What do think of my suggestion, please?
- Do you think we should sign the two-year contract, please?
- David, thanks for your recommendation. Please schedule a meeting with Lei and me to discuss it.
- Randi, can you cover the front desk during the meeting, please?
- Who was the last person to use the conference room, please?
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