Wednesday, June 10, 2009

Harvard Business: Extreme Makeover: The Email Inbox Edition

By Gina Trapani

Like all powerful tools, email is a blessing AND a curse. On one hand you can instantly send a message around the world with the click of a button. On the other, an active email address subjects you to a shower of spam, automated notifications, irrelevant CC's, rambling memos, and urgent requests all stuffed into your inbox and demanding your attention every day.

If you're spending more time dealing with email than getting actual work done, it's time for a makeover.

First, clear out your inbox. Computer scientists developed email based on the paradigm of postal mail, so think of your inbox like your physical mailbox. You wouldn't keep bills you have to pay and the invitation to that birthday party in the mailbox out on your front lawn, right? Clear the to-do's, events, and stuff you might refer to later out of your inbox each day. I use a three-folder system to do this. The folders are called: (more)

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